Welcome to Vervarix, an online store specializing in thoughtfully selected pet home and lifestyle products designed to improve everyday care, comfort, and quality of life for pets and their families.
At Vervarix, we believe thoughtful products can make life with pets easier, cleaner, and more enjoyable. From slow-feeding and pet hair removal to grooming, enrichment, nail care, waterproof protection, and home organization, every product is selected with real pet-care needs in mind.
Our goal is to offer practical, durable, and easy-to-use products that fit seamlessly into modern homes. We aim to help pet owners reduce the effort involved in daily cleaning and care while creating a safer, healthier, and more comfortable environment for cats and dogs.
We are committed to providing clear product information, secure checkout, reliable shipping, and responsive customer support to ensure a smooth and convenient shopping experience.
Our customer support team is available to assist with product questions, order updates, shipping information, returns, payments, privacy-related requests, and other store-related inquiries.
Please contact us before returning any item so that our team can review your request and provide the correct return instructions and return address. Items returned without prior authorization may not be identified or processed promptly.
When contacting us about an existing purchase, please provide your order number and the email address used at checkout. This will help us locate your order and assist you more efficiently.
We aim to respond to all customer inquiries within 1–2 business days.
Company Name: SHANG HAI NEWKEEP LIMITED
Address: Room 917B, Block A, 9/F, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Hong Kong
Email: service@vervarix.com